Legal notice

Company Information

LS Travel
247, Thibeau blvd
Trois-Rivières QC Canada
G8T 6X9
Telephone: 1-877-344-8398
Fax: (819) 377-6069
E-mail: info@tourmed.ca

Confidentiality and information security policy

Your on-line purchase is secured by LS Travel. Your personal and credit card information is transmitted through an encrypted messaging process that guarantees the confidentiality of the transmitted message. Consequently, the information cannot be intercepted, altered or deciphered by anyone.

LS Travel meets the SSL standards for secured transmissions which results in your information always being transmitted in a secured fashion. Furthermore, your payment is directly processed by Desjardins, one of the largest credit card payment processors in Canada.

LS Travel does not retain any computerized data that pertains to the credit card, which explains why you must re-enter all your credit card information for any new transaction

Protection of personal information

Confidentiality is of the utmost importance for our Company. Whatever the changes Tour+Med may go through, we are personally committed to respect our clients' privacy.

We believe protecting personal information means :

  • That no personal information will be sold or shared with anyone for any reason.
  • That our business relationship will remain confidential
  • That no personal information will be shared with other representatives.

Consent to disclose information

We will always ask for your permission before divulging personal information, except when required by law:

Disclosure for legal reasons

Any legal or regulatory authority may require that we provide information about you. In settling an account, we will have an obligation to release personal information that is pertinent to the situation.

All our employees who have access to client information have signed confidentiality agreements with our Company upon being hired, which binds them to keeping all documents or information confidential.

Destruction of useless information

According to Government regulation, some information must be retained for several years, for audit purposes.

Complaint resolution

Our Company is committed to the best customer satisfaction possible and will be handling customer complaints with the utmost respect and confidentiality.

Website information

All information available on this website is protected by the Copyright Laws of Canada.The translation, re-distribution, retransmission, modification or commercial use by a third party is strictly forbidden. Logos, photos and titles are owned by Tour+Med and use of any such trade mark is illegal. Recording, copying or modifying the content of this site is a Canadian Copyright violation.

Tour+Med travel insurance

In order to validate the quality and efficiency of our website’s content, we would like to ask you a few questions, based on your last visit.

Would you be willing to answer these questions?

Yes Later please No