Tour+Med's multi-disciplinary team offers affordable and personalised quality solutions that meet Canadian travelers' needs.
As a developer, an administrator and a claims manager specialized in products and services related to travel insurance, Tour+Med is determined to offer superior quality service and to develop relationships with its clients, risk owners, distribution intermediaries, employees and suppliers, that are based on partnership, education and respect.
INTEGRITY
We say what we do and we do what we say. We will be true to our word to our clients and customers. We will show soundness, honesty, sincerity and honour in all that we say and do.
PARTNERSHIP
We are committed to developing mutually respectful and successful, long term, strategic relationships with our business partners. We will ensure they have the tools, the support, the training and the recognition they deserve to be the best at what they do.
ACESSIBILITY
We will continuously improve our methodologies and our systems to make our personnel and our documents more accessible to our clients and to the people we insure. We will make it easy for them to talk to the right people and obtain clear and simple solutions and answers to their needs and their questions.
EQUITY
Our words, our actions and our decisions will be fair, reasonable, respectful and impartial. As much as feasible, we will treat insured clients and partners the way we would like ourselves to be treated.